Frequently Asked Questions might help you get the information you're looking for!
How long does it take to build a custom website?
For our small and medium Business Website Packages our Process ensures you get your website up and running within 3-4 weeks, whilst some of our larger customized and integrated Ecommerce solutions can take anywhere up to and including 4-8 weeks depending on the size, scope & process required.
It’s worth noting, a website project we typically find that delays can be caused by client’s taking time to provide final content (text,videos & images ), feedback & final approvals.
How do I get started with a new website?
To get started with a new website simply visit our Get Started Page. We created a Website Briefing Form to assist you in identifying the size, scope and process you need.If you are unsure, just email us or call us and one of our team can assist you.
Do you have a website briefing form?
Yes we do! We have created a Website Briefing Form to assist you in identifying the size, scope and process you need.
What is WordPress & why don't you build on other platforms?
WordPress is a CMS (Content Management System) Platform that powers over 60% of all the websites on the Internet.
WordPress allows agencies like us to build beautiful websites for clients of all shapes and sizes, whilst enabling our clients to easily and effectively publish content online.WordPress is free (Open source), easy to use, customizable, scalable and most importantly… absolutely loved by Google for SEO.
Given that, we believe there is no better solution than WordPress for our client’s day to day digital operations.
Will the website be built on a theme?
All of our websites are built using elementor Page Builder. This allows us to custom design every website from the ground up for suitability and practicality.The benefits of this method mean no more ‘page templates’ or having to go back to your web developer every time you would like to add a new section or introduce a new design element to one of your pages.
The other key benefits of using Elementor is that they are backed by industry powerhouses that create and release multiple updates every year which we then in turn update for our clients to ensure their websites work perfectly well
Will my website work on mobile devices?
Yes! At Activesourced we understand how important it is to have a website that not only looks amazing but also functions perfectly across every device. All of our websites are 100% mobile friendly and mobile responsive, so you don’t risk missing out on reaching potential new customers!
How much does a website cost?
The cost of the websites we produce can vary significantly based on the following aspects:
(1) Website Size (Essentially how large is your project? How many pages, projects, posts, products etc does your website require for launch.)
– The smaller websites we create are often 5 to 15 pages in size, while the larger websites can be 50+ pages.
(2) Website Scope (Essentially what sort of functionality is required from the website. Is there any non-standard specific functionality required?)
– A standard small business brochure site may contain standard functionality such as mobile responsiveness, an image gallery or a blog for example. Whilst a more complex website may require Memberships, Events, Forums or Ecommerce for example.
(3) Website Process (What is the process required by your business or organisation to delivery a new website?)
– For small businesses, where we can deal directly with the business owner we find a streamlined website process is perfectly fine. However, for larger organisations, we find that a more detailed process is required to achieve success such as online meetings, website design phases, wireframes, sitemaps and additional rounds of revisions.
Website costs can also vary from provider to provider depending on each agencies interpretation of the brief. We always strive to get the clearest understanding of both your business and what you need to achieve. Cost can be discussed during meeting.
Our Small Business Website Packages are our entry-level offerings, perfect for small business owners
It’s important to ensure you can meet and trust the agency responsible for delivering on your website project and form an ongoing relationship to be able to handle any issues that may arise.
When do I pay?
A 50% initial invoice is issued and needs to be paid prior to the project commencing. Upon final approval, a 50% final invoice is issued after to the launch of your website.
How do I pay for my website?
All website design invoices are available in PDF. We do send invoices by email.
We do not accept credit card for Website Builds.
Do I have to use Activesourced for my Hosting?
Whilst all of our client benefits greatly from our Hosting, Support & Maintenance plans, if you would like to self-manage your website hosting & maintenance, you are more than welcome to.
If you choose to self-manage on an external website hosting provider and need us to perform the migration,free of charge. Activesourced requires 15 days’ notice to perform the migration.
Please note if you are self-managing, you will need to purchase your own relevant hosting plan, perform your own backups and do regular updates to ensure your website continues to work seamlessly.
What happens once the site is launched
Once your website has been launched, as part of every project you’ll be invited to attend a website training session which can be done either or via Video Meeting at a time that is suitable for you.
You will also have full access to Activesourced Support by either email us at support@activesourced.com.au or call us.
Will I be able to edit the website by myself?
Yes. You are designed to allow you to edit and add new content easily and effortlessly. At any stage you can add extra features to your website as your business grows. Never pay a web designer to correct a typo again!
To find out more about our fantastic ongoing training, support and hosting.. If you would prefer someone to make your changes for you, simply contact our support team and we will show you your options.
How do I pay for my Website Hosting, Maintenance and Support?
If you are using Activesourced for your Website Hosting, Maintenance and Support, you can pay via monthly or annual invoice.
Can you provide Hosting for an existing WordPress site?
Yes. We do provide WordPress Website Hosting and Maintenance for a number of clients with websites that were created externally.
Do you provide Website Design Assistance for other WordPress sites?
Yes. We do provide Website Design Assistance for a number of clients with websites that were created externally
Registered & Compliant in the Philippines
We are proud to be a fully registered and compliant business in the Philippines. Operating legally and transparently is a cornerstone of our commitment to integrity and professionalism.Our business adheres to the relevant regulations and requirements set forth by the Philippine government.
Why is this important for our clients?
Choosing a registered and compliant business partner like us means:
– Reliability & Trust: You are working with a legitimate entity, providing you with peace of mind and assurance in our services.
– Accountability: Our official registration means we are accountable to Philippine laws and regulations.
– Professionalism: It demonstrates our commitment to operating with the highest standards of business conduct.
– Proper Documentation: We can issue official receipts (BIR-registered) for all services rendered, which is crucial for your own financial record-keeping and tax compliance.
We are committed to building long-term relationships based on trust, quality, and legal adherence.